After Sales

When replacing your windows and doors or even adding a conservatory, quality of product and reliable service will be an important factor when choosing the company to carry out the installation.

We have built a reputation on quality and service you can trust.

Strata firmly believe that the after sales service we provide is just as important as the cost of the products themselves. We have built a reputation on quality and service you can trust.

There are many window companies that cut their prices to make quick profits then go out of business leaving you high and dry when something goes wrong, not Strata, we’ve been around for over 25 years and will continue to be so.

Thank You for buying a Strata product, we trust it meets with your expectations. With Strata you can be confident of receiving excellent after sales service – INDEFINITELY

Of course, during the product warranty period, should a problem occur that is covered, our service department will provide a speedy response usually at no cost to yourselves. However, after this period, we will be happy to continue with this service at a reasonable rate, agreed beforehand, with no hidden extras. For further information or assistance please telephone 01782 279081 and ask for customer services.